Cookie policy

This Cookie Policy explains how Shop Home Styles LTD ("Shop Home Styles", "we", "us", "our") uses cookies and similar technologies on shophomestyles.com, in our emails and in any related services (together, the "Services").

Shop Home Styles LTD is registered in England and Wales (company number 14566688). Our address is 167-169 Great Portland Street, 5th Floor, London, W1W 5PF. You can contact us at hello@shophomestyles.com.

This policy should be read alongside our Privacy Policy, which explains how we use your personal information, including for email marketing.

Shop Home Styles helps you discover and compare furniture and homeware from many brands and retailers. We do not sell products ourselves. When you click through to a retailer, you complete your purchase on their website, and they handle payment, delivery and returns.

We are paid a commission by some retailers when you buy after clicking through from us. Some of the technologies below record that referral so we can be credited. You choose whether to allow this.

Cookies are small text files stored on your device when you visit a website. In this policy, "cookies" also covers similar technologies that store or read information on your device, including:

• Pixels and tags: small pieces of code or tiny images on our pages or in our emails that tell us when a page has loaded or an email has been opened.
• Local storage and session storage: areas of your browser where websites can keep small amounts of data.
• Device and link identifiers: codes added to links (for example, in our emails or on links to retailers) that record where a click came from.

First-party cookies are set by us. Third-party cookies are set by other companies whose services we use, such as our email provider or advertising partners.

When you first visit, we only use strictly necessary cookies. All other categories are switched off until you choose to switch them on in our cookie banner.

You can change your choices at any time using the Cookie settings button at the bottom of every page. Withdrawing consent stops new tracking from that point; it does not affect tracking that happened before.

Strictly necessary

These make the site work. They keep you signed in, remember your region and currency, keep your basket and saved items, protect the site from attacks, and remember your cookie choices. They cannot be switched off. Because they are essential, the law does not require your consent for them.

Analytics

These tell us which pages people find useful and how they move around the site, so we can improve it. We use them only to produce statistics. We do not use analytics data to identify you or to target advertising. They are only set if you switch on Analytics.

Referral tracking

These record that you reached a retailer through Shop Home Styles, so the retailer can credit us if you buy. This is how the site is funded. They are only set if you switch on Referral tracking.

When you click through to a retailer, we add a reference to the link. The retailer, or the affiliate network that works with it, may then set a cookie on its own website to record the referral. That cookie is controlled by the retailer or network, under their own cookie policy. We work with affiliate networks including Webgains.

If you switch Referral tracking off, links to retailers still work. We just may not be credited for a purchase.

Personalisation

These remember what you have viewed and saved, so we can show you more relevant products and keep your recently viewed items. They are only set if you switch on Personalisation.

Marketing

These help us send you relevant emails and measure our advertising. They are only set if you switch on Marketing.

• Klaviyo (our email provider). If you have an account or have signed up to our emails, Klaviyo's cookie links your activity on our site to your email profile. That includes products you view, save or add to your basket. We use this to send emails such as basket reminders and price drops on saved items. We only send these emails if you have also agreed to receive marketing emails (see our Privacy Policy).
• Meta (Facebook and Instagram) and Pinterest. These measure whether our adverts on those platforms lead to visits, and may be used to show you our adverts there.

Our emails, sent through Klaviyo, contain a small tracking pixel and tracked links. These tell us whether an email was opened, which links were clicked, and roughly when. We use this to see which emails are useful, to stop sending emails to people who never open them, and to understand whether an email led to a visit.

You can stop open tracking by setting your email app to not load images automatically. Unsubscribing, using the link at the bottom of every marketing email, stops marketing emails altogether. If you switch Marketing cookies off on our site, Klaviyo will no longer link your browsing to your email profile.

• Cookie settings: use the button at the bottom of any page to change your choices.
• Your browser: most browsers let you block or delete cookies. Blocking all cookies may stop parts of the site, such as sign-in and your basket, from working. Deleting cookies also deletes your saved choices, so you will see our banner again.
• Advertising platforms: you can manage ad preferences directly with Meta and Pinterest, or at Your Online Choices.

We will update this policy when we change the technologies we use or when the law changes. The date at the top shows when it was last updated. If we make a significant change, such as adding a new category, we will ask for your consent again.

Questions about this policy: hello@shophomestyles.com, or write to Shop Home Styles LTD, 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.

If you are unhappy with how we use cookies, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.